File #: TMP-10162    Version: 1 Name:
Type: Contract Status: Miscellaneous
File created: 6/23/2025 In control: Technology Services
On agenda: 8/26/2025 Final action:
Title: Recommendation to approve the sole source, five-year agreement between Washoe County and RapidSOS, Inc. for a Next Generation 911 (NG911) technology solution to enhance emergency and non-emergency call handling at the Washoe County Sheriff’s Office Communications Center, Reno Emergency Communications Center, and City of Sparks Communications Center, including improved caller location accuracy, PSAP-initiated text and video, AI-driven enhancements, and real-time transcription tools; for a cost not to exceed [$1,125,200]. If approved, authorize the Purchasing and Contracts Manager to execute the agreement. Technology Services. (All Commission Districts.) FOR POSSIBLE ACTION
Attachments: 1. BCC Staff Report - RapidSOS 911.pdf, 2. Rapid SOS - Sales Order and Contract.pdf, 3. Rapid SOS Sole Source Signed.pdf
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Title

Recommendation to approve the sole source, five-year agreement between Washoe County and RapidSOS, Inc. for a Next Generation 911 (NG911) technology solution to enhance emergency and non-emergency call handling at the Washoe County Sheriff’s Office Communications Center, Reno Emergency Communications Center, and City of Sparks Communications Center, including improved caller location accuracy, PSAP-initiated text and video, AI-driven enhancements, and real-time transcription tools; for a cost not to exceed [$1,125,200]. If approved, authorize the Purchasing and Contracts Manager to execute the agreement. Technology Services. (All Commission Districts.) FOR POSSIBLE ACTION